At Merocard, accessible from merocard.com, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you use our digital business card, WhatsApp store, NFC card, and related services

By using Merocard, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Merocard. This policy is not applicable to any information collected offline or via channels other than this website.

Information We Collect

When you create an account or use Merocard, we may collect personal and business information such as your name, business name, phone number, email address, profile photo, business address, website link, social media links, payment details, services, products, images, and other information you choose to add to your digital card or WhatsApp store.

How We Use Your Information

We use the information we collect to create and manage your digital business card, display your business profile, enable WhatsApp store features, process customer enquiries, provide support, improve our services, prevent misuse, and communicate important updates about your account.

We may also use your information to improve user experience, develop new features, analyze platform performance, and send service-related notifications or promotional updates where appropriate.

If you believe a child has provided personal information on Merocard, please contact us and we will take steps to remove such information from our records.

Public Profile Information

Information that you add to your digital business card or WhatsApp store may be publicly visible to visitors who access your Merocard link, QR code, or NFC card. This may include your name, business name, phone number, email, address, social links, products, services, images, payment methods, and business hours

If customers contact you through your Merocard profile, enquiry form, appointment form, service booking, or WhatsApp store, we may store enquiry details such as customer name, contact number, message, product interest, service interest, and related communication details.

Customer Enquiries and Store Data

You are responsible for ensuring that the information you publish on your digital card is accurate and suitable for public viewing.

This information is used to help you manage customer communication and business enquiries through the Merocard platform.

Cookies and Tracking Technologies

Merocard may use cookies and similar technologies to improve website performance, remember user preferences, understand visitor activity, and provide a better browsing experience.

You can choose to disable cookies through your browser settings. However, some features of the website may not work properly if cookies are disabled.

Log Files

Like many websites, Merocard may collect log data such as IP address, browser type, device information, internet service provider, date and time of visit, referring pages, and user activity on the website.

This information is used for security, analytics, troubleshooting, platform improvement, and prevention of fraudulent or abusive activity.

Note that Merocard has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Merocard may use third-party services such as hosting providers, analytics tools, payment gateways, communication tools, Google Maps, YouTube, WhatsApp links, and other integrations to provide better features and functionality.

These third-party services may collect information according to their own privacy policies. Merocard is not responsible for the privacy practices of external websites or third-party platforms

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure

However, no internet-based service can guarantee complete security. You are responsible for keeping your login details safe and avoiding unauthorized access to your account

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumers personal data, not sell the consumers personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Data Retention

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Childrens Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Merocard does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.